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    Archived pages: 6 . Archive date: 2013-11.

  • Title: Watershed Process Management Automation
    Descriptive info: .. Watershed Process Management Automation.. OR.. Max.. More for.. healthcare.. For your.. role.. Other.. industries.. About.. IBSS.. We make your workplace and your work day better, by.. reducing phone calls and mis-communications.. showing everyone where resources are, and whether they are ready.. making sure everyone knows what needs to be done next.. giving everyone the chance to notice problems as they develop, so they can be averted or fixed as soon as possible.. Things work better when everyone in your organization is more connected and more involved.. ".. Front-line staff are more engaged because they feel better connected to the overall process.. They actually care about what's happening beyond the door of their unit!".. G.. R.. , Director, Anesthesia Services.. "SynTrack" is now "Watershed".. The "SynTrack" logo served us well for many years, but now it's time for a change.. We hope our new identity will help our customers and  ...   may vary slightly among sources, its purpose of improving an organization’s operational performance and increasing agility remains universal.. ".. By Timothy Callahan Nick Gaich.. Greenville Journal.. publishes a great article about OR-Max:.. GHS system offers real-time patient info.. what if you could follow a patient's progress like travelers check the arrival and departure boards at the airport?.. read more.. GHS press release:.. Patient tracking system helps hospital save time, money.. Read about us in.. Surgical Products.. :.. Embracing An Integrated OR.. "A strong desire to dramatically improve OR efficiency led one South Carolina hospital to purchase and implement a real-time process management solution.. Healthcare Informatics.. interview:.. Leaders at Greenville Hospital System Improve Efficiency and Effectiveness in the Perioperative Arena.. Linda Yoder, Clinical Director, Perioperative Services, Greenville Memorial Hospital, publishes.. Enhancing Efficiency and Communication in Perioperative Services Through Technology.. Copyright 2012-2013, Integrated Business Systems Services, Inc.. - (800) 553-1038 Sales: ext 153..

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  • Title: Watershed Process Management Automation
    Descriptive info: I get to spend much more time at home.. I was so excited when they told me I could have it on my phone.. C.. T.. , Clinical Director, OR/Scheduling/CSP.. Watershed OR-Max from IBSS dramatically improves OR efficiency and satisfaction today, ensures that you retain your gains going forward, and lays the groundwork for continuing improvements into the future.. Read.. by Linda Yoder, Clinical Director, Perioperative Services, GMH.. Dramatically increase the efficiency of your OR department with Watershed OR-Max™ from IBSS.. Use your new-found efficiency to increase caseloads by two or more additional cases per operating room per week, using current resource levels; or substantially reduce costs of your current caseloads.. At the same time, enjoy marked improvement in patient, family, staff and surgeon satisfaction.. Watershed OR-Max focuses on managing OR processes.. With judicious application of RFID and other automation technologies, OR-Max unobtrusively and accurately tracks patient movement and status; case milestones and checklists; staff workflows; and asset movement and status.. OR-Max uses this real-time information to prevent delays, automatically alerting the appropriate personnel of impending problems.. Also, OR-Max dynamically adapts schedules throughout the day-of-surgery in response to  ...   define and customize case milestones, checklists, notifications and work-flows.. OR-Max manages resources pro-actively, anticipating and thus avoiding problems and delays.. OR-Max adapts case schedules in real-time, in response to actual events throughout the day-of-surgery, such as delays, cancellations, etc.. OR-Max communicates up-to-the-minute circumstances to key stakeholders, eliminating most phone calls, announcements and manual interventions, and pinpointing the source of delays so that corrective actions can be implemented immediately.. OR-Max measures actual case milestone and resource utilization data for analysis, so you can spot bottlenecks, trends and opportunities to improve.. OR-Max gives you both the adaptability and the information you need for continuous improvement.. Watershed OR-Max can be implemented in as little as three months, and, when purchased via monthly service contract, offers almost immediate return on your investment.. Our current customers are enjoying the benefits of OR-Max now, with a typical 800+ bed, 30 OR suite hospital achieving an additional two-to-three cases per week per OR, notable improvements in patient and family satisfaction, and remarkable staff buy-in.. We would be happy to arrange a site visit, and to discuss the details of implementing Watershed OR-Max at your facility..

    Original link path: /ormax.html
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  • Title: Watershed Process Management Automation
    Descriptive info: OR Schedule Optimization.. Maximize OR resource utilization.. Improve OR suite throughput by automating workflows and improving visibility to departmental resources and case progress.. Dynamically adjust resource allocations and schedules in response to developing conditions throughout the day, and automatically communicate changes to stakeholders.. Equipment Dispatch.. Optimize ordering and delivery of equipment to maximize staff efficiency and minimize wait times.. Reduce inventory requirements by minimizing “standby equipment holding.. ” Assess support staff performance, and optimize staffing levels.. Loss Prevention.. Minimize unintentional losses.. Tag high-value and commonly lost items and initiate alarms when they pass through designated passages or doorways in refuse containers, among soiled linens, or inadvertently with patients or personnel.. Case Cart.. Tag and track case carts from central sterile or surgical services to operating suite for up-to-date location and status information.. Optionally monitor continuously updated real-time location.. Mobile Medical Equipment.. Minimize fleet size and optimize utilization of your mobile medical equipment fleet by managing movement, maintenance, cleaning  ...   your inventory of implantable medical devices using RFID tags.. Track devices to case usage.. Streamline inventory management by using a hand-held computer or PDA to assess an entire room or area with a quick scan.. Patients.. Optimize patient transport workflows to minimize patient and staff wait times and increase customer satisfaction.. Staff Security.. Give your staff the ability to summon assistance at a moment's notice, from the personnel closest to them.. Surgical Tray.. Minimize surgical tray inventory requirements by closely tracking trays through the process cycle from central sterile through case usage and back using heat tolerant RFID tags.. Chain of Custody.. Streamline management of chains of custody by automatically capturing custody history.. Capture handoff signatures electronically.. Fixed Assets.. Minimize inventory time while increasing inventory accuracy.. Quickly and efficiently assess your inventory of fixed assets using inconspicuous passive RFID tags.. Scan an entire room or area using a hand-held computer or PDA and quickly record and resolve discrepancies..

    Original link path: /more4healthcare.html
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  • Title: Watershed Process Management Automation
    Descriptive info: We really do make your workplace, and your workday, better.. But you don't have to just take our word for it.. See what other healthcare professionals are saying.. We arranged to have existing customer personnel interviewed about Watershed.. To make sure we got the straight scoop, we didn't just ask what they liked - we also asked about things like what they were most concerned about, and what they would like to see change.. Remarkably, the interviews were overwhelmingly positive anyway!.. So, to see what people in various roles have to say about Watershed, select from among the roles listed here.. See what they're saying:.. Clinical Director.. CRNA Manager.. Nursing Supervisor.. Administrator.. Note: In order to protect the privacy of the people interviewed, we have elected not to post their names on-line.. However, we would be happy to arrange for you to speak with them yourself.. Call us today at 803-736-5595.. back to:.. roles.. |.. top.. Keeping everyone engaged.. I would tell other hospital systems considering OR-Max that they don't realize how impactful a system like this can be.. It gets people out of their silos, focused on their piece of the world, and what they control and influence, and back to people thinking more in terms of a team concept – how my actions impact someone else.. That's huge, for an OR.. They're seeing a much broader context than what they were seeing before.. This access to data is allowing us to be much more proactive.. We can see earlier in a process what we're doing, to intervene, to take corrective action to get us back on track.. That's huge!".. Sr.. Administrator, Perioperative and GI Services.. Staff and patient satisfaction.. A benefit I hadn't seen coming is the frequent complements we get from patients' families.. We've all commented on the frequent feedback we get when we're doing post-op patient rounding – family rounding – of how well received that is.. It's been amazing.. A physician makes some negative comment about an operation: '.. oh my patients are never teed up over there in pre-op holding for me to come by and do my pre-ops by 6:30.. ' Just a general comment.. We didn't have the access to information before, so you couldn't defend – or corroborate, sometimes – their complaint.. If it's real, we need to respond to it, but if it's not, we need to correct the misperception.. And the good thing is that physicians respond to facts.. They're scientists.. When you give them actual results, there's not any mystery to it any more.. Factual data is pretty hard to argue with.. We need factual data, and I think OR-Max has given us a lot of factual data that we didn't have before.. Ease of use, front-line buy-in.. The biggest benefit for me is enabling front-line staff to see the broader perioperative process than just their own direct minute-to-minute responsibilities, which, previously, they were limited to.. And therefore their relative disengagement with the processes – that was a barrier to their engagement.. They're more engaged because they feel better connected to the overall process.. And that engagement is something that's gonna pay out in spades.. When I talk to the '.. super.. ' users, that's what comes back to me.. That is the biggest deal to me.. They actually care about what's happening beyond the door of their unit.. Director, Anesthesia Services.. I think the tolerance of the staff, of the surgeons for how the OR runs – or the expectations for how it runs has changed because of OR-Max.. I just remember, gosh, the magnetic white board we had with the little placards and how meaningless that became – there was a tolerance for a certain level of inefficiency by the time we got to 1:00 pm and people were waiting around, and you might as well just take those things down because they were just place-holders in ORs; the times meant nothing.. That is different today because of OR-Max.. Better decision support.. With OR-Max we have better predictability, in the sense that we know that things are derailing the processes, predictability in terms of we know patients are late on arrival and its very much going to be hitting your radar screen sooner; or, we're getting ready to get to a choke point in PACU.. We have more information today than we had before, to know those types of things.. Better use of resources.. It definitely drove certain efficiencies.. We are just continuing to do more and more and more with less.. You've got to deploy tools that allow you to do those things with less, and OR-Max is one of those tools.. Lean Six Sigma.. That's always the challenge with Lean and Six Sigma projects: you don't have the data to really hone in on where the opportunities are, what your current process is.. We're just data-poor in health care, data-poor.. So, you go through and you've got all this focus, right, for a period of time.. And you make your improvements.. And then, all of a sudden, you've moved on to something else.. And if you haven't hardwired all those processes, then all of a sudden six months later you realize you're back doing what you were doing before.. You had to go through a lot of efforts to capture the data to know where you were at the beginning of the process and where you were after you re-engineered it.. But you don't continue that same effort to capture data to make sure you're holding the gains.. It's too time-consuming.. You can't just manually capture all this and track it.. OR-Max just does it in so much more of a passive, automated way, that you're not expending any effort to capture the data.. IBSS - A responsive partner.. For us, clearly it's been impressive just how responsive IBSS has been to our needs.. This has been a marriage, that you guys were here all the time.. It was a leap of faith for us, originally, that you could take what you had done out in other industries and translate it to health care.. You clearly have done that.. I was so excited when they told me I could have it on my phone I nearly died – because I use it constantly, constantly.. I wouldn't trade it for anything.. I would be very upset if somebody took it from me, very upset.. Clinical Director, OR/Scheduling/CSP.. Probably one of the most eye opening experiences lately has been the '.. ' user training – my supervisors who have been through it.. Now, they've got their hands in it.. And now, they wish they had done it a lot sooner..  ...   the product.. Your ability to accurately use the product will get you down to that 10%.. I'm a big fan.. OR Pre-Op Nursing Supervisor.. The lack of the need for verbal communications is the most important benefit.. To best understand that, you have to know how we operated before.. Even just on the out-patient pre-op side we had a huge white board, that I literally employed somebody to write all this stuff up there, erase it and rewrite it as the day went on.. When we were busy and had 80 patients – this is a huge whiteboard – she would get up on a stool.. Then, because of HIPAA, it had to be in a corner.. It was like all of us trying to be right here and all of these physicians would come around, and then they would wonder why their case wasn't up there.. Well, it isn't up there because it's hand-written and she hasn't gotten to it yet.. So there was this constant 'is my patient here yet? what's my patient's room going to be?' all this kind of stuff.. If the CRNA didn't come around and write when they left with the patient (which nobody did), then they would have to get scolded and we'd have to verbally call them: 'what time did you leave? was it a couple of minutes ago?'.. All of that information now pops up automatically.. Really, it has built morale in the sense that you're not badgering.. You don't have to get questions from surgeons that seem scolding, and you don't have to scold people.. That non-verbal communication that's set into place just makes everything smoother, and you can just say 'Good morning' instead of 'why haven't you done such and such'.. For that reason it's great.. I know what's going on with my staff from my office, which is really interesting.. I can pull up both my in-patient pre-op staff and my out-patient pre-op staff, and I can see if they're swamped.. Because if I've got all these patients and they haven't been picked up, then something's wrong.. I can pull up my in-patient pre-op staff and see that they have one patient in there, and then I call and reassign some of them.. Not that I don't want to be out with them and visible, but it's nice to be able to quickly look at that, and have that ability.. That's been a huge change for me.. And also just to see, really, the efficiency of how patients are being placed in rooms, because I can look at the OR schedule and see if they're coming on time.. It's totally different.. Before it was just perception – walking through and seeing if people looked busy.. Often big projects like this get thrown in without a lot of conversation and inquiry about how it impacts you.. That tends to be painful, and there tends to be a lot of re-work.. Then you have to worry about front-line backlash, and then you have to deal with backlash on the management side, too, so you get sandwiched.. But that's not what we did with this project, so that was a relief, because we didn't experience that.. There was a lot of communication, a lot of questioning, weekly meetings – just consistency really helped with that.. It all interconnects.. It's perioperative services.. It's not OR.. It's not AM Admission.. It's not Outpatient Services.. We are a unit.. The progress this department's made is pretty impressive.. I don't know of any other anesthesia providers that have this technology, and I know quite a few people in different states.. No-one's doing this.. My concern going into this was ease of use.. Because when there's a magnetic white board up there, I can just stand up there, and I can move this case over here, and I can move that one over there.. And I can change the time with an ink pen, if a case is not starting til 4:00 now instead of 2:00.. It seemed easy, it took nobody, no computer.. I could fix it myself right then and there.. I was very skeptical.. I told them from the beginning '.. Don't take my white board away.. ' Now it's gone.. I was concerned about how accurate it would be, and how easy it would be to update, change and manipulate.. But it is very easy, and very quick to move stuff and manipulate stuff.. Just point and click, and its moved, and it does what it needs to do.. I'm all over this.. I like this thing.. OR-Max works.. You've got the total package for whoever would want it.. CRNA (board runner).. As each case falls off, you're like, '.. oh, wonderful!.. ' Because with a magnetic board, it required a nurse to walk by the board, pull off the tag, and put it down.. When you've got ten cases and the surgeons are moving quickly, you just didn't have time.. Now, cases just automatically pop off the board.. You can sit up there between 3:00 and 5:00 and just watch the cases fall off.. They're just falling off and your like '.. Whew! We're going to be ok, staff-wise.. '".. It used to require phone calls and pages and things like that.. And now, anesthesiologists get pages when we finish, we don't even have to call them.. They just walk in the room.. And you're like '.. I didn't call him.. ', but he was getting pages.. It's incredible.. Because originally we would have to physically call, and our communication system does not work nearly as well as OR-Max does.. The staffing component is incredible, with the color change according to status.. It saves time.. It saves effort.. I like seeing case progression: anesthesia ready, start, procedure finish, reversal.. It's incredible to have that access, when you're running the board.. Because you look up there and you're like '.. oh – we've got to relieve that person.. ' and then all the sudden '.. poof.. ' procedure-finished pops up.. Normally, I would be getting on my Vocera, running room to room – '.. What does it look like? How long do you think you're going to be? Do you think you can stay?.. ' Now, that information just pops up, and I don't have to make a phone call; don't have to hunt anybody down, don't have to walk in that room, I just take that one out of my mind.. That's what's nice.. I like to be able to see the progression of the case.. It helps me in running the board in the afternoon, knowing what's left to go, and knowing it's accurate..

    Original link path: /foryourrole.html
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  • Title: Watershed Process Management Automation
    Descriptive info: Airport Services.. We help you make sure that every request is handled, and handled on time.. Watershed manages work-flow for terminal, passenger and aircraft maintenance services in a number of airports, including most of the busiest airports in the US.. This easy to use, web-based application, accessed via hand-held devices in the hands of employees, makes sure that tasks are scheduled, assigned and completed.. Watershed ensures everybody knows what needs to be done, where, and when.. With configurable alerts and notifications, staff and management are automatically notified of impending deadlines, so problems can be averted.. Rich management reporting, mining  ...   of airline information systems, and our track record of responsiveness, you can be confident about keeping up with changing technologies, and changing requirements.. Special Service Requests Management.. Wheelchair transport service.. Passenger electric cart service.. Unaccompanied minor tracking.. All disability-related DOT SSR services.. Automated SSR interfaces with all major US airlines.. Automated real-time DOT compliance reporting to airlines directly.. Cabin Cleaning Management.. Turn cleaning.. Overnight cleaning.. Deep cleaning.. Automated flight feed interfaces with all major US airlines.. Flexible automated service scheduling.. Tarmac Services Management.. Water and lavatory services.. Flight restocking.. Inspection and audits.. Facilities Services Management.. Cleaning services.. Maintenance requests..

    Original link path: /industries.html
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  • Title: Watershed Process Management Automation
    Descriptive info: >OR.. Integrated Business Systems Services (IBSS) is the creator of Synapse, a groundbreaking software technology.. Synapse is a complete application development and deployment environment used to create, deploy and manage a wide variety of real-time applications, leveraging RFID, wireless, and other technological advances, quickly and efficiently.. IBSS utilizes its Synapse technology to build and distribute its family of application products that are optimized to provide solutions for specific industries.. Watershed, a Synapse-based Process Management Automation solution, is highly optimized to exploit the power of Synapse in the healthcare, transportation and government industry sectors.. You'll also find Synapse-based execution systems deployed across large-scale, international manufacturing operations.. Contact Us.. IBSS is headquartered in Columbia, South Carolina.. For more information about IBSS and its Synapse technologies and services, call us today.. phone: (803)  ...   implement another software application whenever you introduce a new RFID technology into your organization.. We believe when it comes to RFID technologies there is no "one-size fits all" -- you may need to use multiple technologies to track assets, personnel and patients in a hospital environment.. Watershed provides a single, unified RFID application framework that lets you choose the right technology for the right application.. Watershed lets you implement multiple technologies -- passive RFID tags where required as well as active RFID, IR, Ultra- Sonic or WiFi tags where appropriate.. Watershed helps you manage and improve work-flows by automating ordering and dispatch of services and equipment transport.. Watershed gives you real-time visibility to the location and status of personnel and assets, with a rich set of configurable, event-based alerts and notifications..

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    Archived pages: 6